WRITING • EDITING • EDITORIAL PLANNING
Words That Work
I help mission-driven organizations communicate with clarity and authenticity. Drawing on nearly 20 years of experience, I shape complex ideas into thoughtful, accessible communications while bringing the editorial structure needed to guide projects from concept through publication.
Emily Kiefer
Communications Partner
How I Can Help
01 | PLAN
Editorial Strategy and Project ManagementDevelop communication plans, editorial calendars, project timelines, and contributor workflows that keep content projects organized and moving from idea to publication. Whether you're launching a new initiative or managing an ongoing publication, I help create a process that works.
02 | CREATE
WritingWrite clear, engaging content that connects with your audience across formats and channels, from annual reports and websites to newsletters, executive communications, blog posts, and more. Every project starts with your goals and your audience.
03 | REFINE
EditingStrengthen existing content with clearer structure, a more consistent voice, and polished language. Whether you're starting with a rough draft or a nearly finished piece, I help make complex ideas easier to understand and more engaging to read.
04 | PARTNER
Ongoing Communications SupportSometimes you need more than a one-time project. I work as an extension of your team, providing flexible writing, editing, and strategic communications support that adapts as your priorities evolve.
Samples
The projects below demonstrate how I approach communications work, from strategic planning and executive messaging to internal communications and external outreach.
About Me
I’m a writer, editor, and editorial project leader with nearly 20 years of experience helping organizations communicate with clarity and purpose. My background includes leading internal and external communications for healthcare and nonprofit organizations, with work ranging from day-to-day content development to larger editorial and communications initiatives.I enjoy partnering with organizations that are doing meaningful work and need someone who can bring structure, ask thoughtful questions, and turn ideas into effective communication. I take the time to understand what you’re trying to accomplish and what matters most to the people you want to reach.Whether I’m leading annual report development, shaping thought leadership content, refining website copy, or supporting an email campaign, I tailor my approach to each project’s goals, audience, and voice.At the heart of my work is helping organizations make complex ideas accessible, useful, and engaging.
BackgroundFoundation for a Healthy Kentucky
Communications Lead, Rural Community Hubs for Chronic Care Innovation
Lead communications for a federally funded, statewide initiative focused on improving health outcomes across Kentucky.Mortenson Dental Partners
Director of Communications
Led internal and external communications for a large dental support organization spanning 10 states.Seven Counties Services
Director of Communications
Led internal and external communications for a large nonprofit mental and behavioral health organization.Westminster John Knox Press
Marketing Manager
Developed book marketing strategies and executed promotions for a nonprofit academic and trade publisher.
Get in Touch
Do you have a project you'd like to discuss? Feel free to reach out!
Annual Report Production Plan
A sample editorial workflow for planning and managing a multi-page nonprofit annual report, including scheduling, content tracking and pagination.
CEO Announcement Rewrite
A sample demonstrating my approach to editing an executive communication for an employee audience, from initial review and communications audit through revision and final copy.
Community Health Communications Plan
A demonstration communications plan for a community health initiative, covering audiences, messaging, channels, and implementation.
Healthcare Blog
A sample mental health article that translates research and health information into accessible and useful content for a general audience.
New Service Email
A sample marketing email announcing the launch of virtual mental health appointments, with a focus on clear, patient-centered messaging.